Terms of service

OVERVIEW

Welcome to Avioora! The terms “we,” “us,” and “our” refer to Avioora. Avioora operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the “Services”).

The following terms and conditions, together with any policies referenced here (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimers of warranties and limitations of liability.

By visiting or using any part of the Services, or interacting with our Services, you agree to these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent for any minor dependents to use the Services on devices you own, purchase, or otherwise manage.

To use the Services — including accessing or browsing our online stores or purchasing the products and services we offer — you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide that information.

You are solely responsible for the security of your login credentials and for all activity on your account. You may not transfer, sell, assign, or license your account to any third party.

SECTION 2 – OUR PRODUCTS

We have made every effort to display our products and services accurately in our online stores. However, colors or the appearance of products may differ from how they display on your screen, depending on the type of device you use to access the store and its settings and configuration.

We do not warrant that the appearance or quality of any products or services you purchase will meet your expectations, or match the images or representations shown in our online stores.

All product descriptions may be changed at any time and without notice, at our sole discretion. We reserve the right to discontinue any product at any time, and to limit the quantities of any products we offer to any person, geographic region, or jurisdiction, on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Avioora reserves the right to accept or decline your order, for any reason, at our discretion. Your order is not accepted until Avioora confirms acceptance. We must receive and process your payment before your order can be accepted. Please review your order carefully before submitting it, since Avioora may not be able to accommodate cancellation requests after an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at the time the order was made.

Returns or exchanges of your purchases are governed solely by the terms of our Refund Policy.

You represent and warrant that your purchases are for your personal or household use, and not for commercial resale or export.

SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed, and will be listed in your order confirmation email. Unless stated otherwise, prices listed do not include taxes, shipping costs, handling fees, customs duties, or import taxes.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores.

SECTION 5 – SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events beyond our control. Once we hand off goods to the shipping carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, advertisements, images, graphics, product reviews, videos, and audio files, as well as their design, selection, and arrangement, are the property of Avioora, its affiliates, or licensors, and are protected by applicable patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services solely for your personal, non-commercial use. Without our prior written consent, you may not reproduce, distribute, modify, publicly display, publicly perform, republish, download, store, transmit, or create derivative works from any of the materials on the Services.

Avioora’s names, logos, product and service names, designs, and slogans are trademarks of Avioora or its affiliates or licensors. You may not use these marks without Avioora’s prior written permission.

SECTION 7 – OPTIONAL TOOLS

You may be given access to third-party tools through the Services that we do not monitor and over which we have no control or input. Any use by you of optional tools offered through the site is entirely at your own risk and discretion.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites. If you leave the Services to access such third-party materials or websites, you do so at your own risk.

SECTION 9 – PRIVACY POLICY

Any personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you confirm that you have read this Privacy Policy.

SECTION 10 – FEEDBACK

If you send, upload, publish, email, or otherwise transmit ideas, suggestions, feedback, reviews, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback in any media for any purpose, including commercial purposes.

You also represent that you own or otherwise control all rights to any Feedback you provide, and that your Feedback complies with these Terms. We are under no obligation to keep your Feedback confidential, compensate you for it, or respond to it.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time, without prior notice, including after an order has been submitted.

SECTION 12 – PROHIBITED USES

You may only use the Services for lawful purposes. You may not use the Services to violate applicable law, infringe intellectual property rights, harass or harm others, submit false or misleading information, send unsolicited advertising (spam), impersonate another person, or deploy viruses, malicious code, scraping tools, or automated means of access that could impair the functionality of the Services. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine you have violated any part of these Terms.

SECTION 13 – TERMINATION

We may terminate this agreement or your access to the Services (or any part of it), at our sole discretion, at any time and without notice, and you remain liable for all amounts due up to and including the date of termination.

SECTION 14 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

Information provided on or through the Services is for general informational purposes only. We make no warranty as to the accuracy, completeness, or usefulness of that information. Unless otherwise stated, the Services and all products offered through the Services are provided to you “as is” and “as available,” without any representations, warranties, or conditions of any kind, either express or implied.

To the fullest extent permitted by law, Avioora, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors will not be liable for any direct, indirect, incidental, or special damages, punitive damages, consequential damages, or exemplary damages of any kind arising from your use of the Services or products purchased through the Services.

SECTION 15 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Avioora and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys’ fees, arising from or related to your breach of these Terms of Service, your violation of applicable law or the rights of a third party, or your access to and use of the Services.

SECTION 16 – SEVERABILITY; ENTIRE AGREEMENT

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will still be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms of Service.

These Terms of Service, together with any policies or operating rules we post on this website or in respect to the Services, constitute the entire agreement and understanding between you and us, and govern your use of the Services.

SECTION 17 – GOVERNING LAW

These Terms of Service and any separate agreements under which we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction where Avioora is located.

SECTION 18 – CHANGES TO TERMS OF SERVICE

The most current version of these Terms of Service is always available on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes on our website. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.

SECTION 19 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to support@avioora.com.