Shipping Policy
At Avioora, we are committed to providing a smooth and reliable shopping experience. Please review our shipping policy below for information about delivery times, shipping costs, and order tracking.
Where Do We Deliver?
We currently ship across the United States.
Shipping Costs
Enjoy Free Standard Shipping on all orders.
Delivery Details
- Order Processing Time: 1 business day (Monday–Friday).
- Shipping Transit Time: 2–6 business days (Monday–Friday).
- Estimated Total Delivery Time: 3–7 business days after your order is placed, excluding weekends and public holidays.
- Order Cut-Off Time: 11:00 PM Eastern Time (ET).
- Shipping Method: Standard shipping.
Delivery times are estimates and may vary depending on the destination, carrier delays, weather conditions, or other circumstances beyond our control.
Multiple Shipping Addresses
We do not currently support shipping to multiple addresses within a single order. If you would like to send items to different destinations, please place a separate order for each address.
Order Status and Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number, when available.
Please allow up to 48 hours for tracking information to become available or update after shipment.
If your order has not arrived within the expected delivery timeframe, please contact us at contact@avioora.com with your name and order number so we can assist you.
Returns and Exchanges
We accept returns within 90 days of delivery, provided the items are unused and in their original condition, subject to our return policy.
If your order arrives damaged or defective, please contact us with your order number and clear photos of the item. Our customer support team will review the issue and help determine an appropriate resolution.
For complete information about eligibility, procedures, and refunds, please refer to our Return and Refund Policy at https://avioora.com.
Customer Support
If you have questions about shipping, delivery, or your order, please contact us using the details below.
Store: Avioora
Website: https://avioora.com
Address: 6100 N 10th St, McAllen, TX 78504, USA
Phone: +1 (956) 311-5678
Email: contact@avioora.com
Support Availability: We aim to respond to customer inquiries as promptly as possible.
Business Hours:
Monday – Saturday: 9:00 AM – 10:00 PM
Sunday: Closed
